Delivery Method: We primarily utilize UPS for reliable delivery, with USPS as our secondary method. To preserve the structure of our tailored items, we never use plastic poly mailers. All orders are shipped using a moisture barrier, zip lock bag in a sustainable, heavy-duty boxes to ensure your items arrive in ready-to-wear condition.
Shipping Options and Rates: We offer shipping tiers:
- Free ground shipping nationwide (lower 48 only) (2-8 days) and $9.99 for AK, HI, and possessions with USPS Ground Advantage (5-21 days).
- $17.49 flat rate expedited shipping nationwide.
- Free shipping unlocked for orders $175 and above.
- Free expedited shipping upgrade for all VIP private clients.
Dispatch Speed: We move fast. Orders placed by 11:00 AM EST ship the same day (Mon–Sat), unless notified otherwise via email.
The Return Policy (30 Days): Try this item on in the comfort of your own home. If it doesn't work for your rotation, we accept returns within 30 days of delivery as stipulated below:
• Free Returns (Days 1–14): Ship it back within 2 weeks, and we cover the return shipping label.
• Standard Returns (Days 15–30): A flat $11.99 return shipping fee applies.
- Item must be returned in the same condition as it was received.
Important Exception (Final Sale)To ensure our inventory remains fresh, items marked "Final Sale" or purchased from the "Last Call" collection are yours to keep and are not eligible for return.
Find out more about our delivery options and our Return and Refunds.
