Shipping policy

Bearded Yankee Delivery Policy

1. Delivery & Preparation

Fast, transparent, and ready for rotation. Unlike standard resale, we don’t just bag it and tag it. Every garment is inspected and professionally prepared in "The Backroom" before it heads out the door. Here is how we get your items from our rack to yours.

2. When will my order be dispatched? 

We move fast. Our shop operates Monday through Saturday.

• Orders placed by 11:00 AM EST: Dispatched the Same Day.

• Orders placed after 11:00 AM EST: Dispatched the Next Business Day.

Shop Holidays & The "One-Man" Standard Bearded Yankee is an owner-operated shop, not a fulfillment center. Every garment is inspected, steamed, and packed by the Haberdasher personally.

• Occasional Pauses: On rare occasions (company holidays or sourcing trips), The Shop may pause shipping for a few days.

• Zero Surprises: If we are away, a notification bar will be visible at the top of the website with the specific "Next Shipping Date." If you order during a pause, your item is reserved and will be prioritized immediately upon our return.

Note: You will receive a tracking number via email as soon as your label is printed.

3.  Can I delay my shipment?

No, to maintain the speed of our service, our preparation workflow begins immediately after an order is placed. We are unable to hold inventory or schedule future delivery dates for individual orders.  If you are traveling, we recommend using a shipping address where someone can receive the package on your behalf.

4. How are items prepared?

We believe in "Zero Surprises". Before any item is packaged, it undergoes a final inspection and steam in The Backroom to ensure it matches the condition grade listed on the site. We believe circular fashion shouldn't stop at the garment: 

• Protection First: Our primary goal is ensuring your tailored goods arrive with their structure intact and are protected during transit to you.  

• Mindful Materials: Where permissible, we utilize recycled, recyclable, or biodegradable shipping supplies

5. Where do you deliver?

Domestic (USA): We offer fast delivery across all 50 states via United States Postal System (USPS) or UPS. We charge flat rate shipping rates to ensure you are not overcharged for shipping.  For Alaska, Hawaii, and US territories/possessions, we only offer USPS Priority shipping for speed of delivery.  

Note: We do not change the address once the order is placed for fulfillment  If you need to update your address, please send a cancellation request. 

International: We currently only ship to Canada and will be adding other countries in the future.  Please note that international clients are responsible for any customs duties or import taxes incurred upon arrival. 

6.  Shipping Methods & Transit Times

Once your item leaves "The Backroom," here is when you can expect it to arrive. Please note that these are transit estimates provided by our carriers (USPS & UPS) as we are shipping from CT.

• Standard Ground (Lower 48 States)
    ◦ Estimated Transit: 2 – 7 Business Days
    ◦ The Standard: Reliable, trackable shipping for your daily rotation pieces.
• Expedited (Lower 48 States)
    ◦ Estimated Transit: 2 – 5 Business Days
    ◦ The Upgrade: Priority handling for when you need that blazer for an upcoming        event.
• Standard Ground (Alaska, Hawaii, & US Possessions)
    ◦ Estimated Transit: 7 – 21 Business Days
    ◦ The Standard: Reliable, trackable shipping for your daily rotation pieces.  
• Expedited (Alaska, Hawaii, & US Possessions)
    ◦ Estimated Transit: 2 – 10 Business Days
    ◦ The Reach: We exclusively use expedited services for non-contiguous locations to ensure your items spend less time in transit and arrive crisp.

Note on Transit Time: Transit times do not include the 1 business day required for "Backroom Preparation" and dispatch.

Note on Business Days: While The Shop operates and dispatches orders Monday–Saturday, our carriers (USPS & UPS) define 'Business Days' as Monday–Friday. Therefore, transit estimates listed above do not include weekends or federal holidays.

7.  Track Your Package 

We have a Track Your Package page. Enter your tracking number provided via email or your order number and email as well to find the status of your package delivery.  

8. My tracking says "Delivered" but I don't have it?

If your package is marked delivered but is missing, please check around your property and with neighbors first. If it does not turn up within 24 hours, please contact us at [Insert Email] so we can assist you in filing a claim with the carrier.